Email permissions explained
What access Dispatch Copilot requests and why.
When you connect a mailbox, Google or Microsoft asks you to approve a set of permissions. We only request what's needed to run the workflow.
Why we need access
- Send email — so you can reply to brokers in one click from the load board
- Read email — so your broker replies appear in the unified inbox and thread view
What we don't do
- We don't read personal email unrelated to your dispatch threads
- We don't sell or share your email data
- We never see your Google or Microsoft password — sign-in happens on their site
Your OAuth tokens are encrypted at rest. To learn more, read how we protect your data.
More in Gmail & Outlook
Connect a Gmail account
Link a Gmail or Google Workspace mailbox to Dispatch Copilot.
Connect an Outlook account
Link an Outlook or Microsoft 365 mailbox to Dispatch Copilot.
Switch your sending account
Choose which mailbox a load is emailed from.
Reconnect a mailbox
Fix a mailbox that has stopped sending or syncing.