The inbox is not syncing
Get broker replies flowing into the unified inbox again.
If new broker replies aren't showing up, the mailbox connection likely needs attention.
Try this
- Open the unified inbox and refresh it
- Check the mailbox in the extension popup for a disconnected or error state
- Reconnect the mailbox
- Give it a moment — syncing resumes automatically once reconnected
If replies are still missing after reconnecting, contact support so we can check the account.
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